synopsis

Ristorante Palermo, a beloved Italian restaurant in Sweden, wanted to enhance the dining experience for its international visitors. Language barriers and dietary restrictions often made ordering difficult for non-Swedish-speaking guests.

The Ristorante Palermo Menu App was designed to provide a seamless, user-friendly way for customers to browse the menu, customize their meals, and place orders with ease.

the problem

International diners often struggle with understanding menu items due to language barriers, identifying ingredients that suit their dietary needs, and communicating customizations clearly to restaurant staff.

Without a clear and accessible system, ordering could be confusing and time-consuming, leading to frustration for both customers and staff.

the solution

The Ristorante Palermo Menu App was developed to provide an accessible and intuitive ordering experience. It offers menu translations in multiple languages, allowing users to read descriptions in their preferred language. High-quality food images accompany each dish, helping diners make informed choices.

To cater to dietary needs, the app includes quick filters for preferences such as vegetarian, vegan, and gluten-free options. Additionally, customers can use customizable options to personalize their meals effortlessly. By streamlining the process, the app ensures seamless ordering, making dining at Ristorante Palermo a more enjoyable and stress-free experience for all guests.

research

Understanding the challenges faced by international diners required an in-depth analysis of industry best practices and existing digital menu solutions. Through secondary research, I examined how leading restaurants implement technology to accommodate non-native speakers and individuals with dietary restrictions. This research helped identify key user needs, such as clear menu translations, visual dish representation, and effortless customization options.

To better understand customer needs, I conducted secondary research, analyzing industry trends and competitor digital menu solutions.